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7 ways to make the most out of your video consultation

  1. Ensure you have allowed the app to have access to your phone’s microphone and camera.
  2. Place yourself in an area of good internet connectivity.
  3. Ensure you are in a slightly quieter area of the house e.g. ensuring you are away from any appliances that make noise.
  4. If your pet has a wound/lump or something that needs to be looked at closely, sending a picture or video beforehand can be extremely helpful.
  5. Writing a list of any questions you have can ensure you get all the information you need.
  6. Have PetsApp open at the time of your appointment to ensure you are promptly connected.
  7. Having your pet in the room with you so that you can check anything the vet asks you to look at.